Builder Services
Sales & Sales Management
In today’s competitive home market, a well-trained new home professional understands the value a new construction home can bring to homeowners. At CSG, our senior level new home experts bring established and successful tactics for new home sales management, new home sales training, and sales processes to help turn prospective home buyers into new home owners.
Executive Coaching
As we know, the home building business is a capital intensive endeavor. Aligning people, processes and improvement strategies, with a well executed plan, will increase the organization’s “speed of business” effort and ultimately improve the bottom line. We work closely with the leadership team to identify improvement opportunities, and draft a well thought out and actionable strategy to improve your business.
Marketing
The process for choosing a new home starts long before a home tour. Most home buyers begin their home search online, so your brand has never been more important! At CSG, we know how to market new homes and strengthen your brand. Our marketing experts will work with you to identify your current tactics and develop strategies to generate growth and increase sales.
Design & Selections
With the rise of interior design and decorating in the mainstream media, the selections in a home have never been more in demand! Let our design experts at CSG lead your signature design and selections process. From curating selections for spec/showcase homes to leading design consultations for custom homes, our designers are experts in the latest trends! We will work with you to determine your standard features and craft selections that fit your desired style and budget, while providing excellent communication and customer service to your clients.
Purchasing & Estimating
Understanding your financials for each home is imperative to your long-term success as a home builder. At CSG, our team can help create margin awareness and enhance profit margins, through our years of experience in analysis and successful process implementation. Whether you need assistance estimating plans, building accurate budgets, or onboarding a new operating system (spreadsheets, BuilderTrend, Marks, Bricks, Co-Construct), our team is here to help!
Customer Experience & Communication
The journey to a new home can be as stressful as it is exciting! At CSG, our customer care program is built on the foundation of proactive communication and empowering the home buyer through education. Our expert team utilizes an omni channel communication strategy, as well as industry leading conflict resolution to lead your clients to one of the best days of their life, closing day!
Drafter
With over 10 years of experience in residential drafting, we are experts in providing creative and functional home designs! We will work with you to determine your signature style and provide you with cohesive plans for your team to bring to life.